Returns

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You have 14 days to return purchased items to us starting from the day it left us.

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In the first instance please contact us through our contact page, detailing your sales order number and the concerns you have with your purchase, for example wrong size etc.

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A copy of the original sales receipt must be included with the items you are returning.

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The items you are returning must be correctly packaged to avoid any damage whilst in transit back to us.

 

Refunds

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All our items are inspected prior to packaging and posting out to our customers. This ensures that no items leave us damaged or in poor condition.

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As this is the case, we are required to inspect all items before a refund is agreed.

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We will notify you by email as soon as your items have arrived and confirm the status of your refund (agreed or not agreed).

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If a return of your item(s) is agreed you will be given the following options.

A replacement item in the correct size.

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A credit note which can be used against any full price item(s) of the same price or higher.

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A full refund of original purchase price only.